Política de reembolso

You are eligible for a return up to 7 days after you have received your package. If you unsatisfied and would like to return your purchase, you can return the item(s) and we will issue a refund. In order for item(s) to be returned it must be in new condition with the tags and the original invoice/receipt.

You will receive your refund in the same account you used to purchase the item(s) with, you will receive an email when the completed refund has taken place.

 Return Address:


61 Bridge Street, Kington,


United Kingdom


To return your item(s) please follow the instructions below:

1. Drop us a email at info@keeksbykiki.com to inform us of your request to return your order

2. Securely pack your merchandise. Please try to use the original shipping box and materials.

3. Post your return package at any UK Post Office

4. Your return will be processed within a maximum of 21 business days. A refund for the item will be made to the original payment method. 

We do not accept returns on items bought on sale or with a gift voucher at any time.


You are responsible for properly packaging, labelling and shipping your product to us. Please keep your proof of postage as a safeguard for your shipment. 

In the event that an item is returned to us in an unsuitable condition, we will have to return it back to you.